Search

We are committed to keeping you safe when we reopen. Here's what to know to prepare for your arrival:


You won't have to touch pens, paper, or our credit card processor


The biggest thing we want to avoid is everyone's hands on things like pens, clipboards, computers, etc. So, you'll be asked to do our paperwork and office forms prior to your appointment. Our paperwork is not something you need to print- it's entirely electronic. You'll get specific instructions by email. If you won't be able to access a computer with internet before your appointment, please call us so we can do paperwork verbally ahead of time.


There will be no passing back and forth of cards upon check in and check out. We will have all insurance information squared away prior to your arrival and we will collect copays by text, or touchless pay such as Applepay if you have it.


We won't print out and hand you your prescription or receipt unless you ask for it. This will minimize passing things back and forth. We would be happy to email you an itemized receipt and your prescriptions are always available on the patient portal.


What about touching frames?


You sure can still try on frames. But we are asking that you don't put anything back on the frame board so we have the chance to sanitize them.


We also offer at-home try on if you'd prefer to shop online. We mail three frames to you to try for three days. Visit shop.maltavistaoptometry.com.


Social distancing


Bring no more than one person with you to your appointment.


Wear a mask, and wear it properly- that's over the mouth AND nose. If you show up without a mask, you'll be given one. No exceptions.


Your appointment will be adequately spaced apart from other appointments on our schedule so that you will not be in contact with other patients. This means every visit needs an appointment-even things that we would normally consider walk-ins such as pick-ups and repairs. Always call ahead.


When we can't socially distance


There are a few times in an eye exam that we realistically can't be far apart. We have barriers up between Dr. Halpin and the patient during slit lamp examination (that's when we check the eye health), refraction (when we check your prescription), and pupillometry (when we measure the distance between the eyes). If there is ever a time Dr. Halpin needs to touch your eyelids, gloves will be worn.


Be courteous- please reschedule if you're sick


We will be taking temperatures at the door. If you are over 100.4F (CDC recommendations), you'll be asked to reschedule.


You'll also be asked if you've been diagnosed positive for COVID19 or been in contact with anyone positive in the last 14 days. If so, you'll be asked to reschedule.


How are we sanitizing?


In case you're curious, we are cleaning all chairs and surfaces with peroxide cleaner and/or Sani-cloth germicidal wipes. Staff will be wearing masks and scrubs.


Did you know that you have a blind spot? I'll prove it to you.




Close your left eye and look at the plus sign above. Then slowly move slowly towards and away from your screen. At some point, when you are about 12 inches away (depending on the size of your screen that you're using), the black dot disappears. Your literally can't see a very small section of vision! Your brain just "fills in" the space with its surroundings- which in this case is the white background.


The blind spot is there because inside your eyeball, where the optic nerve sits, there are no photoreceptor cells (ie, rods and cones).



The retina is everywhere you see the orange color inside the eye in the photo above. The retina is neuro-sensory which means its part of the nervous system.


The optic nerve is where all of the neuro-sensory information from the retina gets collected and passed to the brain. The optic nerve begins in the back of the eye where you see the yellow circle.


The retina exists just about everywhere in the back of the eye, except for where the optic nerve is. So anytime an image gets focused on the back of the eye, that small piece of the picture that lands on your optic nerve is lost. Luckily, when we have both eyes open, the blind spot doesn't matter. Because what one eye DOESN'T see, the other eye DOES see! Our brain puts the images from both eyes together!

Updated: Sep 4, 2019

If you've ever purchased glasses online, you probably noticed that in addition to the numbers used for the glasses prescription, you need to enter one additional number. That extra number is called your Pupillary Distance, or PD, and it's a measure of exactly how far apart your eyes are, down to the half-millimeter. Typically when glasses are ordered by an optician, the measurement is taken very accurately with a pupillometer.


So if you are trying to save money by skipping the optician and buying glasses online yourself, what is the best way to obtain this measurement? You could use a ruler and a mirror or try to get a friend to help you- but we don't recommend it. Because if the measurement is off, even by a little bit, it can cause blurry vision, eyestrain, and headaches.


Chances are your PD exists on file already at your optometrists office. So, why not just call and ask for it? Sometimes, its not that easy. Many offices prefer not to give out the PD, or charge a fee for it. Because they know if you need the PD it means you are going to the internet for your purchase. Seems obvious to you that they withhold a PD to force you to buy from them! How rude! Well, let me present their point of view in a slightly different light.


Imagine you need to buy a nice suit. You head over to a specialty shop and try on a few things and get measured with a tape measure by a person who has plenty of expertise. But after hearing the price, you have second thoughts and go decide to compare prices. You check out prices of suits online and the prices are great. So you call the shop and ask for your inseam, waist measurement, etc. and happily place the order online. Pretty savvy right? Some would argue, that's not savvy- that's stealing. Because this person who took your measurements pays for rent, inventory, and employees to be able to provide this buying experience for you. If customers continue to come in and get these services without purchasing, how is this business supposed to stay afloat? By charging a fee for the measurements? By refusing to give them away, while risking spoiling their reputation? There is no good answer. Optometrist and opticians face the same predicament when a patient asks for the PD. After all, they paid a highly trained employee and used an expensive piece of equipment to take that measurement, with the hopes of making a sale.


Personally, I feel differently. I ALWAYS give out PDs because I never want to give the impression that the only reason I am prescribing glasses is to sell them. My prescriptions are genuinely what will work best for you whether you buy them from me or don't buy them from me. I am a doctor first, and a salesperson second. By design, my collection of frames is good quality products, and for that reason they may be out of price range for some. I never want my patients to feel shame if they need to make the financial decision to buy glasses elsewhere. I never want my patients to feel awkward about asking my staff for a copy of the prescription or the PD, so we give it to you before you even ask. After all, it is your medical records, and technically, that belongs to you. Sure, I might be losing a little bit of time and money by taking everyone's PDs and giving them away. But that is a small courtesy I am happy to do because I love helping out my patients.


PS. I do feel the need to warn you that sometimes getting glasses online is not a safe option, especially for kids. By law, glasses in the United States prescribed to anyone 18 and under have to pass safety standards for being impact resistant. Sometimes when glasses are ordered online, they come from countries where those safety standards don't exist- so they could be more prone to shattering. More on this topic another time.

  • Facebook
  • Instagram

Contact Us